FAQs 💬

Top FAQs

Learn more about Nureply below.

Nureply helps you right-size your lead generation to avoid overwhelming inboxes and email servers. We’ve designed our service to help you be successful with thoughtful rate limits, account validations, and strict deliverability standards, all of which will help you bypass email filters and land in more inboxes.

No, Nureply does not support consumer-focused email accounts like Gmail. We are a business-to-business prospecting tool focused on sending email to professional email addresses.

No, Nureply does not support consumer-driven email accounts like Yahoo! We specialize in helping businesses reach other businesses, which require professional email addresses.

No, Nureply is not made to integrate with Hotmail or similar consumer email platforms. We specialize in business-to-business prospecting and require business email accounts.

The Multinbox feature consolidates all responses from your cold email campaigns into a single inbox within Nureply’s platform. This allows you to easily manage and reply to all your prospect’s responses from one centralized location, streamlining the follow-up process and ensuring no responses are missed.

We no longer support freemail accounts like Gmail, Outlook.com, and others. This change is part of our commitment to comply with anti-spam regulations and ensure the integrity of our platform. We encourage users to use their business domain emails, such as bob@plumbersandiego.com, instead of service-name@gmail.com.

Yes, we offer a free 14-day trial so you can test drive all of our cold email features. You’ll get 30 AI credits to use across our products however you choose. If you’re not satisfied, cancel your subscription within the 14-day trial and you will not be charged.

Nureply writes personalized cold emails and subject lines in seconds. You’ll have a complete email ready to send to your prospect, including personalization throughout the subject line, body, and closing. The only thing you’ll need to think about is what to do with all the extra time on your hands.

Nureply offers its API as part of a paid service plan. You can test the API and other Nureply features for free.

Yes, all endpoints are rate limited to 60 requests per minute to optimize deliverability. If you pass this limit, you will get HTTP Error code 429. To avoid this, use an internal limiting system for ALL API CALLS to limit total requests per minute. If you need assistance or to increase this limit, contact us.

This is a restricted feature. By default you cannot send to free email services. This measure helps prevent spam and ensures that our service is used responsibly. Please use business domain emails for both sending and receiving emails.

We recommend setting up a custom domain for your business email. This not only complies with our new policy but also enhances your professional image. Many domain registrars offer affordable and easy-to-setup email services.

If you are currently using a freemail account, you will need to transition to a domain-based email. We will provide a grace period to allow you to make this change. Detailed instructions and support will be available to help you through this process.

We are committed to maintaining a high standard of compliance with anti-spam rules and ensuring our platform is not abused for spam activities. By limiting the use of freemail accounts, we can better monitor and manage the quality and integrity of the emails sent through our service.

Any unused credits will roll over to your account each month so you continue to get the most value from Nureply. If you choose to cancel or pause your subscription, you will lose any unused credits.

We make it easy to right-size your subscription as your business needs change. You can purchase additional credits when the need arises. If you continually need to purchase more credits each month, a higher tier plan might make the most financial sense for you.

You can cancel your subscription at any time and will only be charged for the current month or year, depending on the plan you choose. We don’t like long-term contracts either.